![]() ![]() Do not believe anybody who says that you only have to make a phone call to the card issuer or fill out an online form because some of your rights won't be preserved by that. In your letter, say one of the charges is a "billing error" (about anything is) and that you tried to "work in good faith" with the merchant. You should have no problem because of the time stamps for both transactions are so close together. They also have to respond within certain time limits (30 days for acknowledgment of your complaint, 90 days to cancel the charge or explain why it's correct can't collect the first $50 of the dispute if they fail doing either). By delivering your complaint to the billing problem address you obligate the issuer to become your collection agent and become responsible to correct your bill unless they can disprove your claim. The address is listed on every statement (probably on back, along with a summary of your federal legal credit card rights) but is not the address for making payments. Here, please treat others with respect, stay on-topic, and avoid self-promotion.Īlways do your own research before acting on any information or advice that you read on Reddit.įile a written complaint with your credit card issuer and deliver it to their address reserved for billing problems. Get your financial house in order, learn how to better manage your money, and invest for your future. Banking Megathread: FDIC, NCUA, and your cash.Private communication is not safe on Reddit. Scam alert: Ignore any private messages or chat requests.
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